Proton System Administrator Job at Reynolds & Reynolds, Charlotte, NC

  • Reynolds & Reynolds
  • Charlotte, NC

Job Description

*This is a remote position* *Shift: 6am-3pm EST or 8am-5pm EST*Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to:-Troubleshoot and resolve issues with customer equipment including workstations, laptops, mobile devices, as well as VoIP phones, switches, routers, firewalls, and servers. -Troubleshoot and resolve issues with supported client applications and related services. -Act as the owner of critical client issues and outages, coordinating client communication, as well as troubleshooting efforts and communication between resources from multiple departments. -Follow customer support procedures, documenting customer issues, troubleshooting steps, and resolutions in the ticketing and documentation systems.#LI-RemoteBenefitsWe strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid holidays, vacation and sick daysReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.Category: Information Technology

Job Tags

Shift work

Similar Jobs

Chenega Corporation

Armed Security Guard Job at Chenega Corporation

 ...Job Description Job Description Overview The Armed Security Guard (ASG)is primarily responsible to perform protective service work such as guarding government owned or leased buildings and property, protecting government equipment and material, and controlling... 

Providence Health and Services

RN - Emergency Room - Part Time - Kodiak Job at Providence Health and Services

 ...today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system! Hours: Part Time (24 hours a week) Variable Shift Required Qualifications: ~ Graduation from an accredited nursing program. ~... 

Booz Allen Hamilton

Surface Warfare Analyst, Mid Job at Booz Allen Hamilton

Surface Warfare Analyst, MidThe Opportunity: As an expert in defense missions, your unique background inspires you to think bigger, push further, and ask questions others dont. We need your extensive industry knowledge and advisory skills to solve some of our client's... 

Amanotes

Analytics Engineer Job at Amanotes

 ...About the role We are looking for a proactive and forward-thinking Analytics Engineer to design, build, and scale our core data models, semantic layer, and AI-ready decision infrastructure across Amanotes. In this role, you will bridge the gap between raw data pipelines... 

Vivo HealthStaff

Clinical/Medical Practice Manager Job at Vivo HealthStaff

Vivo HealthStaff has been retained to search for a Clinical Practice Manager for a growing healthcare organization based in the San Francisco East Bay.Duties:In-charge of daily medical practice operationsLead the clinical operation initiationsSupport our clinical team...